Why is my project private? (I want it public)

If you find that your OSF account has been deactivated or that your previously public project is now private, it is possible that your content has been accidentally flagged by our spam filter. We understand that this can be frustrating, and we are here to help!

What to Do Next

  1. Check Your Account Status: If you received a notice that your account has been deactivated, or you notice that a public project is now private, it may have been flagged as spam.
  2. Report the Issue: To have your case reviewed, please fill out the form linked below. Each case is investigated individually to determine if a mistake has been made
  1. Investigation Timeline: Once you have submitted the form, our team will review your case within 48 to 72 hours. We will contact you via the email associated with your OSF account with the outcome of the review.

We apologize for any inconvenience caused and appreciate your patience as we work to resolve the issue. Thank you for being part of our community!


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